FBC Madison Pastoral Care Ministry App
CONSENT AND PRIVACY POLICY

Privacy Policy
First Baptist Church of Madison, Inc. Last Updated: March 17, 2026
First Baptist Church of Madison ("FBC Madison," "we," "our," or "us") is committed to protecting the privacy of those who interact with our ministry. This Privacy Policy describes how we collect, use, and protect information gathered through our website, ministry applications, and communications systems.

1. Information We Collect
We may collect the following types of information:
Personal Information — including name, mailing address, email address, and phone number, provided voluntarily through connection cards, event registrations, ministry sign-ups, or direct communication with church staff.
Usage Information — general, non-identifying information about how our website and ministry tools are accessed and used.
We do not sell, rent, or trade personal information to third parties for commercial purposes.

2. How We Use Information
Information collected by FBC Madison is used solely for ministry purposes, including:
  • Communicating with members and guests about church events, programs, and services
  • Coordinating pastoral care and ministry follow-up
  • Sending ministry-related notifications to staff and volunteers
  • Fulfilling requests made directly to the church
3. SMS Messaging and Pastoral Care Alerts
Program Description
FBC Madison operates an internal SMS notification system through its Pastoral Care Ministry application. This system is used exclusively by paid church staff and ministers to coordinate pastoral care visits, follow-up assignments, and ministry notifications. It is a closed system and is not open to the general public.

How to Opt In
Staff members who have been entered into the Pastoral Care application by an authorized administrator may activate SMS alerts by texting the keyword JOIN to (877) 748-2967 from their registered cell phone number.

Upon texting JOIN, the recipient will receive an automatic confirmation message in the following form:
"You're now subscribed to FBC Madison Pastoral Care alerts. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help."

Opt-in consent is recorded with a date and timestamp in our secure database.

Message frequency varies based on pastoral care activity. Messages are sent only when a pastoral care assignment, follow-up reminder, or ministry notification is generated within the application.

Standard message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out
To unsubscribe from SMS alerts at any time, reply STOP to any message received from (877) 748-2967. You will receive a confirmation that you have been unsubscribed and no further messages will be sent. You may reactivate alerts at any time by texting JOIN again.
Help
For assistance with SMS alerts, reply HELP to any message or contact the church office directly.
Supported Carriers
Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most major US carriers. Carrier support may vary.

4. Data Security
FBC Madison takes reasonable precautions to protect personal information from unauthorized access, disclosure, or misuse. Our Pastoral Care application uses industry-standard security practices including encrypted authentication and secure cloud-based data storage.

5. Third-Party Services
FBC Madison uses the following third-party services in connection with its ministry operations:
  • Twilio — for SMS message delivery. Twilio's privacy policy is available at twilio.com/legal/privacy.
  • Google Firebase — for secure data storage and authentication. Google's privacy policy is available at policies.google.com/privacy.
6. Children's Privacy
FBC Madison does not knowingly collect personal information from children under the age of 13 without verifiable parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA).

7. Changes to This Policy
FBC Madison reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

8. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
First Baptist Church of Madison, Inc. 2100 Main Street Madison, Mississippi 39110 Phone: (601) 856-8891 Email: info@fbcmadison.org
This policy applies to fbcmadison.org and all ministry applications operated by First Baptist Church of Madison, Inc.